Schools continue to have problems printing Fee Account statements. Investigation in the Student's Transaction Detail reveals this is caused by outstanding fees from another school.
Please remember to remove all fees from the student record before withdrawing or transferring a student. If you have forgotten to do this please use the "Former" student filter and go through each withdrawn record and remove the fees from your school only.
Navigation: School Top Tab>Cashier's Office>Fees (Use the outstanding Fees Filter)
Search for the student
Click on the checkboxs) next to their name (There may be multiple entries)
Show selected
Options>Delete
Thank you for your time and careful attention to this. If you have any questions, please contact Maria Salituro, Clerical Trainer.