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MyEducation BC Production Environment Performance - 09.29.2015

 
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MyEducation BC Production Environment Performance - 09.29.2015
by MyEd73 Support Team - Tuesday, 29 September 2015, 2:31 PM
 

Message from the Fujitsu ServiceDesk:

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Sent: Tuesday, September 29, 2015 11:48:11 AM
Subject: MyEducation BC Production Performance Update!  

Tuesday, Sep. 29: We continue to monitor performance closely in MyEducation BC Production, and confirm reports that users are finding the system much slower than expected today. We appreciate the concerns that Districts have expressed and we assure you that we are exhausting every avenue and resource in our efforts to determine the root causes so that we can develop an effective overall solution. We thank you sincerely for your cooperation and for all your efforts to manage concerns raised within your Districts. We will continue to provide updates as information becomes available.

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The MyEdBC Implementation Team has been actively reporting the MyEdBC performance issues to Fujitsu since the morning of Monday, September 28. We appreciate your frustration and are in close communication with District Administration and the Fujitsu ServiceDesk Team.