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MyEducation BC is Temporarily Unavailable

 
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MyEducation BC is Temporarily Unavailable
by MyEd73 Support Team - Monday, 9 March 2015, 2:53 PM
 

My Education BC is temporarily unavailable because PLNet is down.  The District IT staff and Fujitsu are aware of the problem and are working on it.  

UPDATE:   2:45pm  - the issue continues and is  actively being worked on.

The message from the Provincial Service Desk:

  • Shared Services BC and the Technical Stewardship group are continuing to investigate PLNet-related connectivity to the MyEducation BC Production and Pando applications. We do not have an ETR at this time. We will continue to provide updates as they become available.

  • Some Districts are unable to connect with the MyEducation BC Production and Pando applications. The applications are online and available but legacy PLNet users are unable to connect.

  • Shared Services BC is currently working with the provincial Technical Stewardship group to resolve the issue. A P2 ticket, IM355275, has been opened to track progress.

  • Additionally, please note the Student Locator functionality in BCeSIS is impacted as it tries to retrieve data from MyEdBC.